How to View Your Recurring Payments - Merchant

Overview: This walkthrough will cover how a merchant can cancel a recurring payment.

1. While signed in to your Netsimple portal, select the "Fundraising" Module on the left-hand side of your screen. 

2. Next, select the "Recurring" option in the drop-down menu.

3. Once prompted with the "Recurring Manager" screen, you can search the recurring payments by members name in the search field.

Note: If you cant find a donor by name in the recurring search field, then the donor has not been set up for recurring payments. If you now the donor has in fact registered for recurring, please contact Netsimple support so we can resolve the issue in the database.

Create a Ticket - https://support.netsimple.io/support/tickets/new

Important: All donor information has been hidden to protect their privacy and information.